Terms of Service

Acceptance of Terms

By accessing or using the Nexus Home Services website, you agree to these Terms of Service. Acceptance of these website terms alone does not constitute consent to receive marketing text messages.

Description of Services

Nexus Home Services provides information, assistance, estimates, and coordination related to home services. Submitting a website inquiry does not guarantee pricing, service availability, or acceptance of a project.

SMS Program Terms

Program Name: Nexus Home Services SMS Notifications and Marketing

Program Description: Nexus Home Services offers text messaging to customers and prospective customers who have provided appropriate consent. Messages may include:

• Responses to service inquiries
• Appointment confirmations and reminders
• Requested estimates and consultations
• Service scheduling updates
• Customer support communications
• Promotional offers and marketing messages for customers who have specifically opted into marketing

SMS Consent

By separately opting into an applicable SMS messaging program, customers authorize Nexus Home Services and its authorized service providers acting on its behalf to send messages related to that program. Where disclosed in the opt-in, messages may be sent using automated technology.

Consent to receive marketing SMS messages is voluntary and is not required as a condition of purchasing goods or services.

Message Frequency

Message frequency varies based on the customer's inquiries, requested services, and selected messaging program.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan.

SMS Opt-Out

You can cancel the SMS service at any time. Simply text STOP to the number that sent you a message from Nexus Home Services. After you send STOP, you may receive a confirmation text message. You will no longer receive messages from that messaging program unless you opt in again.

SMS Customer Support

If you are experiencing issues with the messaging program, reply HELP for assistance, or contact Nexus Home Services using the contact information provided below.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

Nexus Home Services respects customer privacy. SMS opt-in information and messaging consent will not be sold or shared with third parties or affiliates for their independent marketing purposes. See our Privacy Policy.

User Responsibilities

You agree to provide accurate information and to use the website and associated services lawfully.

Intellectual Property

Website branding, original content, logos, and other protected materials belong to Nexus Home Services or their respective rights holders and may not be used without permission.

Disclaimer and Limitation of Liability

The website and its content are provided "as is" and "as available." To the fullest extent permitted by applicable law, Nexus Home Services disclaims warranties of any kind and is not liable for indirect, incidental, or consequential damages arising from use of the website. Services performed by independent providers are the responsibility of those providers. Nothing in these terms limits any rights you have that cannot be waived under applicable consumer protection law.

Changes to Terms

We may update these Terms of Service from time to time and will publish changes on this page with an updated effective date.

Contact Information

Nexus Home Services
Website: https://thenexushome.com
Email: support@mail.thenexushome.com
Phone: (385) 707-1093

SMS Help: Reply HELP
SMS Opt-Out: Reply STOP